Europe Heatwaves: How to Get a Refund for Your Cancelled Holiday

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Summary:

  • Europe faces a severe heatwave with forest fires and extreme temperatures, causing disruptions to travel plans and cancellations of holidays.
  • Tour operators like JET2 are focused on repatriating customers from affected regions, but the process is complicated due to changing winds and safety zones.
  • Travelers should follow local authority guidance and updates from tour operators or travel agents, with major airlines offering refunds and rebooking options.
  • Compensation for cancelled flights due to airport closures is likely, but disinclination to travel based on extreme heat may not be covered unless supported by a proper medical note.

Amidst the devastating heatwaves in Europe, travelers are facing a unique and dangerous situation, with lives at risk and safety becoming the top priority. As forest fires and extreme temperatures wreak havoc on popular tourist destinations, tour operators and airlines are scrambling to keep their customers safe and informed. This article discusses the challenges faced by travelers and provides guidance on how to handle cancelled holidays and seek refunds.


Lisa Minott, the Sun's travel editor, shared her experiences of being at a campsite in the south of France during a forest fire evacuation, expressing her sympathy for those currently affected. With fast-moving situations, tour operators like JET2 have cancelled holidays and focused on repatriating customers from affected regions. The process, however, remains complicated, with changing winds and shifting safe zones.

In this chaotic situation, travelers are advised to follow local authority guidance and updates from their tour operators or travel agents. Major airlines like EasyJet and British Airways are offering refunds and rebooking options to provide flexibility to their customers. However, some travelers may face difficulties with last-minute bookings and increased prices.

Regarding travel insurance and compensation, the situation is nuanced. In instances where airports are physically closed due to fire damage, flights are likely to be cancelled, and travelers may receive compensation. However, for regions experiencing extreme heat without physical closures, the disinclination to travel may not be covered, and travelers might lose their money unless they have a proper medical note from a doctor stating their unfitness to fly to the destination.


As Europe battles the heatwaves, travelers are urged to stay updated with local guidance and remain patient amid the complexities of cancelled holidays and repatriation efforts. While tour operators and airlines are doing their best to assist customers, the situation remains challenging for both parties involved.

Location: London, UK

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