Summary: Train operators conduct consultation to close ticket offices and move staff onto station platforms, potentially affecting 974 train stations in England. Disabled passengers express concerns about the lack of face-to-face assistance if ticket offices close. Some disabled passengers are challenging the consultation, claiming it is unfair and discriminatory. The rail delivery group denies discrimination allegations and highlights the shift in ticket-selling methods. Wheelchair users worry about losing staff assistance for ticket purchase if offices shut down. The fate of ticket offices and travel accessibility remains undeci...